THE National Insurance Board of Trinidad and Tobago (NIB) has announced that its head office, as well as its Luis Street, Port of Spain and Chaguanas service centres will be open to the public from 11am on Tuesday. It is part of a phased reopening process that NIB will be undergoing after last week’s cyber attack.
On December 27, the NIB said it was closing its offices until December 29 owing to a cyber attack and that it was assessing its systems.
It reported the attack to the Cyber Security Incident Response Team under the Ministry of National Security.
In a statement on Monday, it said limited services would be available at the two listed service centres. It added that customers with appointments scheduled between January 2 and January 5 would be contacted for rescheduling.
“Contribution payments can be made using drop-boxes at the Luis Street and Chaguanas service centres and general information can be provided to walk-in customers. All other services will be temporarily unavailable.
“Customers are also encouraged to make payments using the online payment facility at www.nibtt.net.”