At approximately 11:38AM ET, Downdetector began logging a spike in outage reports across all four Facebook-owned services. Andy Stone, a spokesperson for the company, said at 12:07PM ET that the company was working to resolve the issue quickly.
The error page you see when trying to connect to the platforms suggests a Domain Name System (DNS) error is responsible for the outage.
Andy Stone, a spokesperson for the company, said at 12:07PM ET that the company was working to resolve the issue quickly.
We’re aware that some people are having trouble accessing our apps and products. We’re working to get things back to normal as quickly as possible, and we apologize for any inconvenience.
— Andy Stone (@andymstone) October 4, 2021
In the U.S. alone there were upwards of 123,000 problem reports for Facebook, 97,000 for Instagram, 34,000 for WhatsApp and 9,600 for Facebook Messenger. Most users are reporting troubles with the website and apps overall.