After the entire country was left handicapped on Monday, following the islandwide Internet outage, a call has been made for a functional contingency plan to be implemented.
President of the Arima Business Association Reval Chattergoon said: “We ought not to be in this position. It is disheartening to know that in an instant all the communication to the outside world and even internally went back to the 1960s.”
He said “There must be a backup plan because it is very embarrassing what we went through, this from a business community, because we were trying to reach our clients and suppliers and everything was in a total craze. A lot of people experienced great financial losses.”
Chattergoon said the incident caused a major loss of productivity and communication, adding that had the outage lasted longer, it could have had crippling effects.
He said “We need support from all suppliers, Digicel and Flow to ensure this does not occur again and they need to show the public what they are doing.”