WASA reopens Princes Town office

WASA reopens Princes Town office

The Water and Sewerage Authority (the Authority) will be reopening its Customer Service Centreat King Street, Princes Town, effective Tuesday, between the hours of 8:00 a.m. to 12:00 noon, Monday – Friday.

This along with the following previously opened Customer Service Centres, will bring the total number to eight (8) centres, available to accept payments only for rates and other services:
• Head Office, St. Joseph
• Kew Place, Port of Spain
• Mon Chagrin Street, San Fernando
• Market Street, Chaguanas
• River Street, Sangre Grande
• Guapo Road, Point Fortin
• Crooks River, Scarborough, Tobago

Customers are reminded that the following measures that will be in place to ensure the safety of employees and customers alike:

• A face mask must be worn by anyone entering the Centres.
• Hands must be washed at the sinks provided with soap and water before entering.
• Social distancing guidelines must be observed within and immediately outside the Centres.
• Persons displaying flu-like symptoms and/or with high body temperatures will not be allowed to enter.

The Authority further advises that bill payments can also be made via its Online Payment Portal at: www.wasa.gov.tt or the WASA Services App available via Play Store; any Commercial Bank; Western Union; or Sure Pay. Commercial customers are advised that there are cheque deposit boxes at each of the above-mentioned centres, available for the payment of bills.

Customers in need of assistance with respect to applications for Clearance Certificates, e-Bills, Billing Queries or new service applications are advised to emails: [email protected] or [email protected]

The Authority apologises for any inconvenience caused and assures customers and the public that it remains committed to providing the necessary services in a manner that will preserve the health and safety of all involved, as we all navigate the threat posed by the Covid-19 pandemic.