T&TEC says there are no confirmed COVID-19 cases among its staff

T&TEC says there are no confirmed COVID-19 cases among its staff

The Trinidad and Tobago Electricity Commission wishes to advise the public that there are no confirmed cases of Covid-19 among its staff.

The Commission has long established protocols for treating with communicable diseases, which were activated prior to the announcement of the country’s first case.

In keeping with established protocols, an employee who may have been exposed was asked by medical officials to self-isolate while undergoing testing.

Out of an abundance of caution, the Commission asked other persons who were secondary contacts to stay away from work in the interim.

As with other members of the public who are being reviewed by the health authorities, further action will be taken once results are provided.

The Commission’s established protocols have also been escalated and, effective
Monday 16th, service centers remain open for bill payments only, thereby reducing the physical contact among customers to customers and customers to staff, in keeping with social distancing protocols.

Customers are also encouraged to utilise T&TEC’s website (www.ttec.co.tt) to pay bills and initiate service requests such as new connections, temporary disconnections, account transfers, relocation of poles, meter checks and updating contact information. Services are also available via telephone, utilising the numbers below.

The Commission’s continuing focus at this time is to ensure that all mechanisms are in place, consistent with its policies for the treatment of the virus, based on the recommendations of the Ministry of Health, to protect all employees and customers and to ensure that the reliability and security of this essential service is maintained.