Republic Bank Limited is advising all members of the public that there have been fraudulent WhatsApp messages in circulation which include the unauthorized use of their logo and website.
In a release on Friday, RBL said:
These messages appear to be a Republic Bank promotion and when the links are accessed, users are re-directed to a separate website to provide personal details and qualify for a chance to win a cash prize.
“Republic Bank Limited urges persons to refrain from clicking on any links, replying to messages or downloading any items surrounding this scam. Even if the link looks legitimate, we can confirm that it is a phishing link,” said Sherwin Forte, Manager Corporate Security. He adds that customers and the general public should always go to a company’s website and social media pages to verify and authenticate any such cash promotions. “These scammers are creating fictitious websites, deceiving customers and stealing their banking information. We would like to remind customers that the Bank and other reputable companies would never ask for sensitive and confidential information using this channel.”
For persons who clicked on the link, do not answer any of the questions and if details have already been submitted, scan your phone for any malware using the following steps:
For Android devices:
1. Go to the Google Play Store app.
2. Tap the menu button.
3. Next, tap on Play Protect.
4. Tap the scan button to force your Android device to check for malware.
5. If you see any harmful apps on your device, you will receive an option to remove it.
For iOS devices:
Due to security restrictions on iOS devices, it is impossible for any app to scan the system or other apps for malware. However, it is recommended to restart the phone.
Customers are also advised that they should report the contact to WhatsApp when the message is received.