MOWT reinstates appointment system

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MOWT reinstates appointment system

Effective from today, the appointment system is back in place at the Ministry of Works and Transport (MOWT).

The ministry has reinstated its appointment system for its Driver’s License renewal and certain other transactions.

In a media release on Wednesday, the ministry stated that while the online appointment system was implemented during the Covid-19 pandemic, on Monday, the ministry heeded the calls of various segments of the population to implement a walk-in service.

Upon assessing that system, it was determined that the use of a walk-in system for those transactions did not serve the best interest of the general public, the ministry stated.

According to the ministry, “This system has resulted in crowd control challenges, longer wait times and a reduction in the overall well-being and comfort of persons seeking to access particular services.

In this regard, the ministry has reinstated the Online Appointment System for certain Licensing Transactions: Driver’s Licence Renewals, Driver’s Licence Changes (name, address), and Endorsement (first-time applicants for Class, 1,2,4,5).

The following services will continue to be accessed via the appointment system: Provisional Permit – (Learner’s) Class 3, Regulations Exams, Driving Test Members of the public are advised that a walk-in service will remain for other transactions including Senior Citizens wanting to conduct Renewals or other Driver’s Licence Transactions.

Persons seeking to book an appointment must utilise the online scheduling appointment portal at

The ministry is also advising persons to explore all available timeslots at licensing locations nationally if their preferred location is unavailable.

The Ministry of Works and Transport apologised for any inconvenience caused and thanked the general public for their continued cooperation.