The Ministry of Social Development and Family Services (MSDFS) relaunched their website on Tuesday, as they seek to ensure that the scope of its services is more widely known, more accessible, and user-friendly.
The website is part of the Government’s thrust to ensure that the most vulnerable in the community can communicate with the Ministry in a timely manner.
Among the website’s capabilities is its capacity to facilitate e-learning and the digitization of all social grants and services.
Social Development Minister Donna Cox said that another one of its key features is that it will allow the Ministry to interface with all Ministries and State agencies, and thus its ability to participate in the exchange of real-time data in a secure environment.
She said, “This is a quantum leap in terms of a ‘whole of government’ approach, as it will not only result in immediate and measurable improvements in customer relations and service delivery but also contribute to saving the time and resources of the average citizen, especially during these COVID-19 times.”
As a result, the Ministry unveiled a microsite for primary use by Persons with Disabilities (PWD).
Cox said that microsite can be accessed via a link from the website’s landing page and represents even further evidence of the Ministry’s commitment to an inclusive and nurturing environment for all citizens.
During the unveiling ceremony, Cox thanked the Digicel Foundation for ensuring that the content for the Disability microsite was up to date and consistent with established standards.
Cox said, “Within the recent past and certainly going forward, the country will witness an explosion of ICT-enabled services being made available to the wider citizenry, in keeping with the Government’s thrust towards the complete digitalization of the economy.”
The Ministry’s website has been recommissioned with specific functionalities that will be accessible to vulnerable populations with a strategic focus on the goal of leaving no person behind, particularly in the rapidly changing digital community to which everyone now belongs.
She said, “It is for this reason that this new website will be an important tool to both connect with and receive feedback from our audiences, while simultaneously disseminating information about the Ministry’s efforts to enhance and transform the social sector.”
Cox thanked the Internal Website Team comprising the Information Technology Unit and the Corporate Communications and Education Unit, as well as the other stakeholders, like iGovTT, for the infrastructure to host the website.
Persons can visit the new website at www.social.gov.tt