Dial 211 for Covid-19 in Tobago

Dial 211 for Covid-19 in Tobago

As a proactive measure in response to the threat of COVID-19 to Tobago, the COVID-19 Multi- Divisional Task Force has established a COVID-19 hotline.

Citizens on the island can dial Tobago’s call service, 211, from Saturday.

The hotline has been established specifically for persons who exhibit flu-like symptoms and it will be manned by senior doctors from the Tobago Regional Health Authority and the Office of the County Medical Officer of Health.

The number will be active 24 hours a day, 7 days a week (24/7).

The process is as follows:

  • Only persons with flu-like symptoms (fever with either, runny nose, sore throat, cough, shortness of breath, headache or muscle pains) should call the hotline. Simply dial 211.
  • Trained representatives from 211 will direct the call to one of the senior doctors.
  • The senior doctors will interview the caller to determine if the person should either visit a Health Centre, go directly to the Hospital or stay at home.
  • Based on the outcome of the interview, the necessary / appropriate protocols will be activated to treat / monitor the person.

Members of the public are reminded of the simple, personal protective measures to fight against COVID-19:

  • Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, use an alcohol-based hand sanitizer.
  • Cover your cough or sneeze with your flexed elbow, or with a tissue, then throw the tissue in the trash and wash your hands.
  • Avoid close contact with anyone with cold or flu-like symptoms.
  • Stay home when you are sick.
  • Practice social distancing (keep a minimum of 3 feet away from persons).
  • Clean and disinfect frequently touched objects and surfaces (door handles, telephones, cell phones etc.)