CAL issues new COVID-19 guidelines to customers

CAL issues new COVID-19 guidelines to customers

Caribbean Airlines said it is committed to protecting the safety and well-being of their customers and employees in response to the COVID-19 pandemic.

In a release issued this afternoon CAL said it is now mandatory that all customers wear a face mask/covering throughout their entire journey at all Caribbean Airlines touch-points from check-in at the airport, departure gate areas, jet-bridges and on-board the aircraft for the duration of the flight.

CAL said refusal to comply, shall result in customers being denied boarding by the airline; except in the case of children under the age of 2 years, or adults who have a medical condition which prevents them from using a mask.

Any special exemptions would need to be endorsed by a medical practitioner and approved by Caribbean Airlines before travel.